Privacy Policy
Last Updated: May 2026
✦ 1. Information Collection
We collect personal and contact details necessary to maintain your security and process asset transactions. This includes your name, verified email address, phone number, physical address, and public wallet addresses. For regulatory compliance and KYC validation, we securely require users to upload official identification documents (Passport, National ID Card, or Driver's License).
✦ 2. Wallet & Financial Safety
Your public wallet addresses are stored securely to verify deposit requests and process withdrawal requests. ROX By PI does NOT request or store private keys or seed phrases under any circumstances. All transfers are recorded transparently on the blockchain network for verification.
✦ 3. KYC Verification Process
Submitted documents are encrypted at rest and reviewed strictly by our platform administrators to verify user identities and prevent money laundering, fraud, and duplicate user registrations. Information provided during the KYC verification process is confidential and will never be shared with third parties.
✦ 4. Cookies & Security Headers
We use standard tracking cookies to maintain secure sessions and prevent Cross-Site Request Forgery (CSRF). Sessions are locked out periodically after inactivity to safeguard your investments and earnings.
✦ 5. Contacting Support
If you have questions regarding these privacy policies, account deletions, or identity modifications, please reach out via our official Contact Us page.
✦ 6. No Guarantee & Risk of Loss
Cryptocurrency mining and digital asset investments carry an inherent high level of risk. ROX By PI provides a platform for participating in mining node packages, but we make NO GUARANTEE against financial loss. Past performance does not guarantee future results. By using this platform, you acknowledge that you are investing at your own risk and accept full responsibility for any monetary losses.